Frequently Asked Questions
It is really good to be home, especially when you have the support of licensed, experienced, and reliable caregivers focused exclusively on your recovery and well-being. At CharterCARE Home Health Services, our visiting nurse service is committed to helping patients regain their health and their independence.
Who is eligible for home care?
Home Health Services are available for anyone age 18 or older. This care is available to anyone throughout Rhode Island and Southeastern Massachusetts who is home bound under the care of a physician and in need of skilled nursing or rehabilitation services. Oftentimes, our patients have been recently discharged from the hospital.
Who provides the care?
Our Home Health team is made up of registered and licensed practical nurses, licensed physical therapists, occupational therapists, speech therapists, CNAs, social workers and dieticians who provide care to an average of 400 patients each day.
How can CharterCARE Home Health Services restore your independence?
You will remain in (the) comfort of your own home surrounded by your favorite things. We can assist with restoring your daily functions such as cooking your favorite meal, resuming your favorite hobbies or maintaining your home.
Is Home Health care covered by insurance?
Most insurance companies cover the cost, as long as care is provided under the supervision of a registered nurse or physical or speech therapist as part of a treatment plan prescribed by a physician.
How is CharterCARE Home Health Services different?
Because we are part of a larger health care network, we can truly serve your changing needs and choices. You will have the ability to move from our acute care setting, to our elder friendly nursing facility or any of our outpatient services.
Do you have to be a patient in a CharterCARE facility to receive CharterCARE Home Health Services?
No. Our home health agency accepts referrals from other area hospitals, outpatient clinics, ambulatory surgery centers, emergency departments, doctors’ offices, extended care and rehabilitation facilities, assisted living complexes, patients, and families.
Are Home Health services available 24/7?
Absolutely. CharterCARE Home Health Services is available 24 hours a day, 365 days a year. Holidays are no exception.
What’s the first step?
Within 24-48 hours of referral, an experienced professional will visit the person’s home to partner with you and answer any questions you may have regarding your health care plan.
How can I find out more?
Call 401-456-2273 or 800-644-1346, or fax us at 401-456-2386.