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Susan Benfeito, JD, named Vice President, Quality for CharterCARE

Susan Benfeito, JD, has been named Vice President, Quality for CharterCARE Health Partners. In this position, she is responsible for all quality, risk, and patient experience initiatives in the CharterCARE system. Susan has senior-level experience in regulatory compliance, risk management, quality assurance initiatives, and the implementation of hospital-wide strategies to improve patient safety and patient satisfaction. She most recently served as Director, Quality, Regulation, Accreditation, Risk, and Patient Safety at Norwood Hospital. Susan previously held management positions at Norwood and Bradley Hospitals and worked in private practice as an attorney.

She is admitted to both the Rhode Island and Massachusetts bar and is a member of a number of professional organizations including the Massachusetts Society for Healthcare Risk Management and has served on the Rhode Island Bar Journal Editorial Board. She received her Juris Doctorate from the Roger Williams University School of Law.