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Recognizing The Good Work Our Nurses Do

Fatima Daisy Award

Felma Magallanes

Felma Magallanes of North Providence has been named this quarter’s Daisy Award winner at Fatima Hospital. A registered nurse here since 2006, she works on 2Pavilion. CharterCARE fully embraces the DAISY Award, a national recognition program for nurses who are nominated by a patient, visitor or family member.

Caring and compassion clearly run in Felma’s family...would you believe that her son, Ted, who is a registered nurse at RI Hospital, received their organization’s Daisy Award at the very same time!

Felma was recognized by her patients for her “kindness and calming deamenor, especially when I panicked”, “she was always there when I needed her”, and she was “the best nurse I ever had”! These are not surprising comments once you hear Felma’s perspective. She admits that being a nurse takes a lot of hard work and dedication but that “everytime I touch a person’s life it is really fulfilling, a feeling of accomplishment and self worth.” She says you must have a sense of duty and a strong ability to empathize with patients from all walks of life, adding, “nurses should be positive and have a good outlook in life, always prepared for the unexpected.” Felma also credits the nurses she works with who all see patients as more than just patients, but as people. Ted obviously learned from the best. Congratulations Felma and thank you.

We would also like to acknowledge the other nominees: Tay Tay Voraraj, Tori Gallucci, Mikel Nicolo, TJ Sarrazin, Tori Rojas -Jimenez, Christina Lauzier, and Jim Stanford.


Fred Klegraefe

Congratulations to Fred Klegraefe, RN who recently received the Daisy Award at Fatima Hospital. Fred is a graduate of the St. Joseph School of Nursing and has worked at the hospital for 37 years as a nurse. He has also served as a pharmacy tech, assisted with Meditech and Pysix setup, is active in nursing governance and is a diabetes champion. The DAISY Award is a national recognition program for nurses and are nominated by a patient, visitor or family member. The following is an excerpt from a patient on 2Pavilion. 

"Frederick was all bright and smiles.  Very confident in his work.   He made me comfortable at all times.  He not only took care of my physical needs, he was a great listener when my emotions got the best of me.  Talking me through a panic attack.  He was also very concerned about my comfort and for my needs suck as towels, extra fluids, and checking to make sure I did not need anything.  I was extremely impressed with his confidence and personal caring, and comforting side.  He was always with his PC and he did not run in and out of the room.  He made sure I had everything I needed at all times.

As a patient in pain and away from my family, he made my stay here easy.  He also helped me understand what was wrong with my medical issue.   I wanted to bring this this nurse to the attention of this award.  I felt important and cared for by someone that loves his job and is exceptional at it.  He is definitely an asset to Fatima Hospital but mostly a god given miracle for the compassionate, caring, and confident way he performs his duties.

I wanted to thank you for doing your job with excellence and for loving that you are a nurse.  We need more people like this as nurses.   I will be back to this hospital if I am in need, and he is a huge reason."

- Trish Ballou, Room 209

Rachael Kazarian

Congratulations to Rachael Kazarian, a telemetry registered nurse on 3 Pavilion, for receiving Fatima’s DAISY Award for this quarter. This national recognition program honors nurses for their clinical skill and compassion. Nominations are received by patients, families or visitors and are reviewed anonymously by the nurse recognition committee. An excerpt from her nomination: “Rachel is a true angel. This woman showed so much respect to my mom. She is a loving, caring person who was born to be a nurse. My mom was a patient and she has dementia, so I would come in each day to sit with her and help feed her. I spent a lot of time watching how Rachel was with my mom and her co-workers. She was responsive to my questions and concerns, explained everything she was doing and everything she was going to do. Fatima is blessed to have her.” Congratulations Rachel!

RWMC Daisy Award

Intensive Care Unit nurse Andrew Beyer, RN, has been named Roger Williams Medical Center’s first ever DAISY Award winner. The DAISY Award is a national recognition program for nurses, who are nominated by a patient, visitor, or family member. Andy was nominated by pulmonary fellow Dr. Dennis Guadarrama and then chosen as the awardee by our Nurse Recognition Committee. Each DAISY Award honoree is recognized with a ceremony on their unit, a certificate, a DAISY Award pin, and a hand-carved stone sculpture entitled A Healer’s Touch. Andy joined Roger Williams as a CNA in 2011 and has worked in the Emergency Department and ICU since becoming a nurse in 2015. He is pictured below with Dr. Guadarrama, Cheryl Dun- nington, Chief Nursing Officer/Vice President of Patient Care Services, Arleen Quinlan, Clinical Nurse Manager, ICU, and CharterCARE CEO John Holiver. To learn more about the DAISY Award at Roger Williams, please visit www.rwmc.org.