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Behavioral Health

Convenient access to all levels of behavioral health care is more important today than perhaps ever before. Our fast-paced, fast-changing society and culture is challenging at many levels and a majority of adults in our country will need mental health care at some point in their lifetime.

That’s why CharterCARE has assembled Rhode Island’s most diversified array of quality mental health services for adults…ranging from inpatient care to memory care, intensive outpatient care, addiction care, and counseling.

We provide behavioral health services at both Roger Williams Medical Center and Fatima Hospital, as indicated through this section

Behavioral Health at Fatima Hospital

Behavioral Health Emergency and Crisis Intervention Care

Fatima’s commitment to mental health care starts in our emergency department, where we offer is a designated six-bed behavioral health triage and assessment unit emergency within our larger emergency department. This area is separate from the rest of the emergency department and is staffed by licensed clinicians and medical staff. Here, seven days a week, 24 hours a day, staff can diagnose patients, determine the appropriate level of care and make appropriate referrals.

Sometimes, you or a loved one needs immediate assistance for a crisis like an acute behavioral health condition, panic attack, or severe depression. Our highly trained staff is available around-the-clock to prevent serious behavioral health disorders from escalating through early identification of -- and intervention for -- potentially hazardous emotional crisis.

Oftentimes, behavioral health issues are accompanied by other medical comorbidities. Our behavioral health service is located within Fatima Hospital, which means medical care is immediately available as needed.

Inpatient Behavioral Health Care at Fatima

The adult behavioral health service consists of 30 beds and around-the-clock care for individuals in need. Our goal is to help people through acute issues and get them back on the road to recovery.

Working as a team, our multi-disciplinary experts will design an individualized program around your needs. These professionals include a board-certified psychiatrist, nurse practitioners, licensed social workers, occupational and recreational therapists, clinical interns and community professionals who share their expertise in meditative practice, NA, AA, coping skills, etc. in an effort to most fully serve our patients.

Partial Hospitalization Program at Fatima Hospital

Many individuals benefit from intensive behavioral health treatment, but don’t require constant, 24-hour inpatient monitoring. At Fatima Hospital, we’ve created a program that helps people get the care they need and still return to their own homes at night. Our program offers quick and easy access, with prompt intake appointments.

Our program provides short-term intensive treatment, individualized to meet the needs of each person. Other services include a full range of available treatment-psychological, rehabilitative and medical, such as:

  • Diagnostic Assessment
  • Discharge Planning
  • Family Conferences / Assessments
  • Group Psychotherapy
  • Individual Psychotherapy
  • Psychiatric and psychopharmacology evaluation
  • Psychoeducational Groups
  • Social Service Intervention

Our Partial Hospital program draws on the support and expertise of one of the region’s leading behavioral health programs and it follows our long-standing tradition of close, personal care. Ours is one of the only programs in the state that offers a step-down from Partial Hospitalization to an Intensive Outpatient Program where participants can choose five full days or three half days per week. We also offer a free lunch voucher to the Fatima cafeteria to participants who come daily.

Many patients face social, interpersonal and emotional challenges daily. Our program is designed to be a place where you can deal with these issues and find the support, care and professional advice or assistance you need.

Participants in the Partial Hospital program can enjoy our spacious, newly renovated facilities. Our group room, library, staff offices and medical treatment suites are located in Marian Hall on the Fatima Hospital campus. Our group size is typically 15 people or fewer, which allows for active group participation and individualized attention to patient’s needs.

Who Can Take Part?

The Partial Hospitalization Program is for adults 18 and older who are:

  • Experiencing depression, anxiety or stress
  • Experiencing prolonged grief caused by significant loss or change
  • Experiencing acute behavioral health symptoms which, if left untreated, could require inpatient care
  • Preparing for discharge from an inpatient setting, but still in need of daily monitoring or continued therapeutic intervention
  • Experiencing any behavioral health disorder or cognitive impairment
  • The program also provides support and education to families of individuals

How Are People Referred to the Program?

Participants can self-refer, they can be referred from an inpatient setting or by their community behavioral health provider, they may also be referred to the program from the Emergency Room as an alternative to inpatient care. Participants are screened to assess their needs and must demonstrate the cognitive  ability to take an active role in all parts of the program. Initial screening is by telephone. All admissions are voluntary.

Program Hours:

Services are offered from 9:00 a.m. to 3:00 p.m., Monday through Friday. Participants are responsible for getting to and from the program, but we will assist in facilitating any available transportation.


Medicare and other major insurances cover Partial Hospitalization Program services for those who qualify.


Behavioral Health at Roger Williams Medical Center

 The comprehensive behavioral health programs at Roger Williams include:

  • A 15-bed alcohol & drug detoxification unit for patients suffering from alcohol and drug addiction
  • A 12-bed geriatric behavioral health unit serving the mental health needs of patients over 65
  • A 12-bed dual diagnosis unit for patients with acute behavioral health illness and addictive disorders
  • The Addiction Services Center outpatient behavioral health program for patients with alcohol and drug addiction.

Behavioral Health and Substance Abuse Emergency Treatment Unit

The Behavioral Health and Substance Abuse Emergency Treatment Unit at Roger Williams Medical Center’s Emergency Department is Rhode Island’s only fully private site for treatment of drug, alcohol, and psychiatric emergencies. The new 9-bed unit is the second and final phase of the $15 million expansion and renovation of the Roger Williams Emergency Department. 
The new unit is immediately adjacent to the Roger Williams Emergency Department and allows for direct access from the rescue unit bays of the Emergency Department when appropriate or for convenient transfer from the Emergency Department following medical stabilization when necessary. The new unit is a safe and secure space for the treatment of mental health and substance abuse emergencies and features private rooms with doors to respect the privacy of patients during the assessment, evaluation, and treatment.
Direct admissions to the unit that bypasses the main emergency department are medically cleared by physicians and/or physician assistants from the main ED. During their stay at the new unit, patients are medically monitored by the unit’s behavioral health nurses and clinicians. The design of the unit includes reinforced glass walls in each room that allow for line-of-sight observation by clinical and security staff. Behavioral health clinicians are masters-level social workers and licensed mental health workers. The unit is far quieter than a busy emergency room which aids in the de-escalation of the behavior of patients in crisis.
Clinical evaluation of patients in the units includes a careful assessment of risk factors including psychoses, dementia, and suicidal ideation. Family members are consulted to obtain a history and contextual information, and community-based mental health agencies where the patients have been treated are also consulted. Based on all of this a clinical plan of action is developed which may include admission to an inpatient behavioral health unit or to outpatient clinic care that is also available at nearby Fatima Hospital.
The Roger Williams area of service presents a high volume of drug, alcohol, and psychiatric emergencies. The new unit will provide a higher level of coordinated care than has been possible in the past and will also serve as a relief valve for other metro area hospitals as needed and as appropriate.

Alcohol And Drug Detoxification Program at Roger Willams Medical Center


Detoxification can be physically and emotionally demanding. Our addiction experts tailor treatment plans to ensure each patient is safely treated. Under careful medical supervision, adult patients receive daily therapy designed specifically for safe detoxification. Our highly trained physicians, nursing staff and experts ensure patients receive the specialized care needed for a successful recovery.

Patients with serious alcohol and drug problems often carry with them other medical complications. Since we are located within Roger Williams Medical Center, patients in our program can receive help should other issues arise.

Designed to treat both the physiological effects of alcohol abuse and any coexisting medical conditions a patient may have, the Alcohol & Drug Detoxification Program at Roger Williams helps people safely reach recovery. Patients who successfully complete this program can continue their treatment with enrollment in our Day Treatment Program.

Contact Info: Phone: 401-456-2363

Addiction Services Center at Roger Williams

The Addiction Services Center (ASC) is located on the Roger Williams Medical Center campus at 877 Chalkstone Ave. in Providence, Rhode Island. This integrated outpatient program is designed for people who need a structured support system to achieve early recovery from addiction. The ASC is staffed by a multidisciplinary treatment team including physicians, nurses, and clinicians. We offer a full continuum of services.

Every new patient is seen for an initial assessment in order to identify the best course and level of treatment. We try to schedule initial appointments for all new patients within 3 business days and can often offer same-day appointments.  

Phone: (401) 456-2362

Partial Hospitalization Program at Roger Williams

The Partial Hospitalization Program (PHP) is designed for medically stable individuals who need the structure and intensity of a daily treatment program, but who can return home safely each evening. This multidisciplinary program runs Monday–Friday, 9am-2pm and the average length of stay is 2 weeks, although this varies depending on patient need. This program is designed for patients who have successfully completed inpatient care, or who are otherwise at risk for needing inpatient hospitalization, and are seeking additional treatment and support to aid with recovery. Maintaining sobriety can be as challenging as attaining sobriety. Patients are educated about the recovery process and provided with the tools needed to stay sober.

Our dedicated team is committed to meeting the needs of each patient. The team develops a personalized treatment plan for all patients that includes individual and group therapy, case management, and behavioral health consultation if needed.

Since our Partial Hospitalization Program is located on the Roger Williams Medical Center campus, patients have access to other medical disciplines should the need arise. Partial Hospitalization provides patients with a roadmap that not only directs them to recovery, but also ensures they don't get lost as they maintain their sobriety.


Intensive Outpatient Program at Roger Williams

Our Intensive Outpatient Program (IOP) offers group therapy to individuals who need a structured treatment program, but who may not require the intensity of a partial hospitalization program. Patients attend 9 hours of structured group therapy per week (Tuesday, Wednesday, and Friday from 9am12pm). This program is run by a multidisciplinary team including behavioral health clinicians, nurses, and physicians. behavioral health consultation is also available.


Individual Counseling

Outpatient counseling is available at the ASC for patients who are best served by weekly or bi-weekly individual counseling. Every patient in our Partial Hospitalization and Intensive Outpatient Programs meets with a behavioral health clinician for individual counseling support during the week; our clinicians are also available for ongoing outpatient counseling after completion of the program. 


Early Recovery Group

The Addiction Services Center at Roger Williams Medical Center offers an Early Recovery Group on Wednesday evenings from 5:30 p.m. to 6:30 p.m. The group is designed to help those in recovery from substance use solidify what they learned in previous treatment programs, practice recovery skills, and gain support from peers also on their recovery journey. The  Early Recovery Group meets every Wednesday at the Addiction Services Center at Roger Williams, 877 Chalkstone Avenue in Providence.                   

This is not a drop-in group. Registration is required. For more information or to join, please call 456-2362. Most insurances accepted. 


Medication Assisted Treatment

Medications are an important element of treatment for many patients, especially when combined with counseling and other behavioral therapies. Patients at the ASC are evaluated, monitored, and treated by our certified addiction medicine physicians who offer Suboxone treatment among other options. MAT is a service available to all patients at the ASC, including patients who are participating in our PHP and IOP.  We do not provide Methadone. 


Case Management

We have a nurse case manager who can assist with a range of social service needs for patients enrolled in any of our programs.



Referrals can be made Monday – Friday from 8:30am-4:30pm by calling (401) 456-2362. Patients will participate in a brief phone screening and will be asked to have records from the last treatment provider, along with other relevant medical paperwork if necessary, faxed to this office. Our fax # is (401) 456-6744. We accept most insurances.

Hours of Operation:

Monday: 8:30 a.m.-7:00 p.m.

Wednesday: 8:30 a.m.-5:30 p.m.,  Early Recovery Group meets 5:30 p.m.-6:30 p.m.

Tuesday, Thursday, and Friday: 8:30 a.m.-4:30 p.m.

Open access Monday-Friday from 8:30 a.m.-1:30 p.m.: During these hours, you can walk into our offices to speak to a clinician or case manager, or have an assessment by a licensed clinician.


Geriatric Behavioral Health Unit at Roger Williams 

The decision to seek behavioral health care can be a difficult one. You want to know the care will be comprehensive, sensitive, and individualized. The choice of where to seek care can become even more complicated when the person needing help is a senior citizen.

The twelve-bed Geriatric behavioral health Unit treats the mental and emotional needs of older adults. A team of nursing professionals, physicians, clinicians, and support staff work together to meet the mental health needs of patients over the age of 65. While length of stay can vary according to many factors, the average stay for our patients is usually ten days.

Patients in this unit receive a comprehensive diagnostic, medical, and behavioral health evaluation by our interdisciplinary team, who then create a treatment plan that includes individualized care in a safe and comfortable environment.

The Geriatric behavioral health Unit at Roger Williams addresses the mental and emotional needs of older adults. Our dedicated team of nursing professionals, physicians, clinicians, and support staff work closely together to meet the mental health needs of patients over 65.

Elders admitted to our 12-bed receive a comprehensive diagnostic medical and behavioral health evaluation by our interdisciplinary team, who then create an individualized treatment plan. In this safe and comfortable environment, our geriatric patients receive individualized care and behavioral health short-term treatment. While length of stay can vary according to many factors, the average stay for our patients is usually 10 days.

The fact that the Geriatric behavioral health Unit is located at Roger Williams Medical Center makes it unique in Rhode Island. For patients with both medical and mental health issues, this means treatment is available onsite as opposed to other behavioral health facilities that must transport patients to an outside hospital should the need arise.

Our team of medical professionals strongly encourages family involvement to ensure patients' needs are addressed from admission through discharge. To ensure care continues after discharge, we offer self-care plans or aftercare plans for patients needing continued at-home care.

Phone: 401-456-2363


Dual Diagnosis Unit at Roger Williams

According to the Journal of the American Medical Association, 37 percent of alcohol abusers and 53 percent of drug abusers also have at least one serious mental health illness. The Dual Diagnosis Unit at Roger Williams offers care for both issues in one comprehensive environment.

This twelve-bed unit treats patients with both mental health and substance abuse issues. This is the first unit of its kind located within a general hospital in Rhode Island.

Our treatment team is focused on addressing the needs of patients with acute behavioral health illness and addictive disorders in one coordinated environment. Following a comprehensive evaluation of patient's behavioral health and medical status, our interdisciplinary team devises an individualized treatment plan.

Our unit is distinct in that we are located within an acute care hospital setting. That means patients suffering from more than one condition can receive a wide range of treatment in one safe place. This innovative program provides a therapeutic milieu and intensive treatment program for patients with both medical and mental health issues.

By offering 24-hour intensive nursing and medical supervision, family and care providers can be assured that patients are receiving necessary treatment for each of their illnesses. When treatment for both mental health issues and addictions is required, the Dual Diagnosis Unit at Roger Williams is the premiere source for comprehensive, innovative treatment.

Phone: 401-456-2363